The science behind computer monitors and televisions is often difficult to understand, primarily due to how the companies who make these products advertise them. Everything from “our TV has a contrast ratio of 1-million-to-1” and “our monitor is 120Hz” (when it’s just a 60Hz TV with a scanning […]
Interviews in the IT field can be troublesome as the material in this profession changes every day. Your meeting might consist of a vast number of questions, a difficult programming task, or a hands-on assessment of your tech support skills. For example, you may be given a certain […]
Users lie, but the logs won’t. Turn it off and back on, especially if the user insists that they have already done so. If it’s worth having, it’s worth having a backup. Never disassemble anything you can’t reassemble from memory. A problem does not officially exist until a ticket has […]
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