About The Author/Blog


Hello, and thank you for viewing my blog. I figure as I am nearing my 600th post, I would properly introduce myself. My name is William Donaldson, and I am currently working as an IT director/systems administrator for an MSP.  I also serve as a compliance/security officer for HIPAA regulations.  I hold a bachelor’s degree in information technology and a master’s degree in cybersecurity, both from Bellevue University (3.9 GPA). I also have the following credentials: Google IT Support Specialization, IBM Cybersecurity Fundamentals, IBM Project Management Fundamentals, IBM Explore Emerging Tech, IBM Professional Skills, Fortinet NSE 1 Network Security Associate, NSE 2 Network Security Associate, and NSE 3 Network Security Associate. I have studied electrical engineering and graphic design at previous colleges, yet those paths quickly lost my interest. I served six years in the United States Air Force as a Munitions Technician, where I was stationed at multiple stateside bases and in South Korea. My father, also a veteran of the Air Force, traveled for his career as well; this gave me the chance to live all across the United States, Germany, and England. I have a passion for all forms of technology, living an active lifestyle, cars, and most importantly, writing.

This blog started as a school project but began to take on a life of its own as I found keeping it updated with current IT news enabled me to strengthen my knowledge of rising trends and evolving best practices in the tech world. At the end of college, I found that although I was proficient in my abilities as an IT professional, I had little idea of how to utilize them properly. “Shoptalk,” defined as a conversation about one’s occupation or business at an informal or social occasion, is a crucial aspect in all professions that one needs to excel in. While college and certifications can prepare you with what you need to do the job you are hired for, talking with your co-workers or your tech-savvy boss can still be daunting. So, this blog is designed for converting the 1s and 0s of the tech world into an easy to comprehend language. Included in this blog are multiple sections that can aid an IT professional in their career, ranging from general and advanced tech knowledge to tips for working in groups (group theory). The primary focus of this website is cybersecurity, as it is my current career interest. I hope that reading this blog helps you as much as writing it did for me. Thank you for your time.