We recently had some issues with some malware on a few computers here at work. After spending a couple of days finding, removing, and double-checking everything, I thought that this might be a good time to discuss with everyone some security practices that we should be using in our […]
Since Zendesk isn’t an email client or an email marketing solution, they don’t support outbound email unrelated to tickets; that being said, you can certainly create tickets on a user’s behalf and they’ll get the ‘we’ve received your request’ email that you created, containing the content of that […]
Virtual and augmented reality devices are a technology that I like to keep a close eye on. In recent news, some Microsoft employees have protested the US Army’s $480 million contract for Microsoft’s HoloLens 2. I wanted to share my thoughts on this dilemma as being a part […]
Securing The Universe 
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