Interviews in the IT field can be troublesome as the material in this profession changes every day. Your meeting might consist of a vast number of questions, a difficult programming task, or a hands-on assessment of your tech support skills. For example, you may be given a certain […]
Users lie, but the logs won’t. Turn it off and back on, especially if the user insists that they have already done so. If it’s worth having, it’s worth having a backup. Never disassemble anything you can’t reassemble from memory. A problem does not officially exist until a ticket has […]
Research is undoubtedly the single greatest tool that I use, no matter the situation. So, as I just got promoted to IT Manager, I figured I would navigate through the many internet forums, blogs, and websites that I am active in to search for common mistakes that IT […]
Securing The Universe 
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