For many, the introduction of internet-connected smart devices in your home is a welcome change. Offering greater accessibility, enhanced features, increased security, and enabling communication between the seemingly endless number of devices in the IoT (Internet of Things), smart home devices provide us with a small glimpse of […]
We recently had some issues with some malware on a few computers here at work. After spending a couple of days finding, removing, and double-checking everything, I thought that this might be a good time to discuss with everyone some security practices that we should be using in our […]
Since Zendesk isn’t an email client or an email marketing solution, they don’t support outbound email unrelated to tickets; that being said, you can certainly create tickets on a user’s behalf and they’ll get the ‘we’ve received your request’ email that you created, containing the content of that […]
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